"Excellent and timely service. He helped maintain our pool, communicated updates promptly, and gave great recommendations in terms of improving the condition of our pool. Highly recommended."
"John did an excellent job. He came out (on time) and made my hot tub look new again and then explained to me step-by-step how to treat it and keep it in good shape. I'll definitely be calling him for all future hot tub needs."
"Discovered a pump inlet leak and called up several local repair/service folks. Texted Jon and he called me back an hour later. Spent a good 45 minutes suggesting repair options, from a new heat-resistant threaded union, to a schedule 80 CPVC nipple, to some silicone sealant caulk, including instructions on how to use each of the three -- even taking the effort to point me to the specific Amazon product listings for them. Even though I'm not in his service area, he patiently walked me through recommendations for a DIY repair as well as shared a price range I should anticipate for a professional to come out. Cannot extend enough gratitude to Jon for his level of care and service."
"I contacted J.O.C. about obtaining some instructional guidance on how to get the system into good shape and stabilized. Luckily Jon was available and he came out and spent time with us. Jon checked out the system, which used to also filter a pool which was removed long ago, so it had a confusing array of pipes. He showed us how to work the system, and also how to use the pump to drain the spa when needed. Testing the water, it was clear that the water needed to be replaced, so he showed us how to do that and we did it while he was here. The chemicals that we inherited, all designed for pools, were too harsh for the spa and none of them were needed. Jon showed us just what we should be used to maintain a consistent chlorine level. He demonstrated for us what equipment we needed to remove debris quickly. He inspected the filter and showed us how to do that ourselves, and it needed to be replaced due to fraying. In the meantime, Jon cleaned it sufficiently so we can use it until the replacement comes. In fact, our system can use two filters, and one was missing. Bottom line, the spa is now in good shape. We know what to do to get the replacement parts and new filters. We know how to maintain the chlorine, ph, and alkalinity levels. Jon will come out again to help ensure that we install it properly, as this old filter system works, but needs to be carefully worked on to be safe under pressure. Jon is very professional, friendly, and patient in his explanations. "
"Excellent pool service. I have a dark bottom pool, and lots of trees around. The pool had occasional bad algae problems with two prior service companies, but has never had a problem in the over 5 years since I started using J.O.C. "
"Jon came out and serviced my spa, he was beyond helpful with advising me on how to properly operate and maintain my Spa now and in the future. Jon is fast and efficient; his attention to detail is greatly appreciated and I can see how passionate he is about the industry, I was using 10 different bottles of chlorine and spa products and he got me on a plan with only 3 items for the entire year! Extremely happy customer - He is definitely the best."
"We started using John to service our pool after having a bad experience with another pool company, Sky Blue. John has been very honest and up front, and most importantly does a great job on our pool. Honestly, he is able to keep our pool crystal clear and seems like he puts in half the time of the other pool company...he is super efficient and very experienced. He is also less expensive because he is able to do his job in half the time it takes the other guys. Highly recommended."
"We've used Jon for three years, and have been very pleased. He is up front with us regarding service and maintenance and keeps the pool sparkling - what else could you ask for? Recently put a new pump in that's quieter and more energy efficient...nice. Let's face it, having a pool isn't cheap, but Jon seems to take care of the headache for a pretty reasonable price. Plus, you get the feeling that he genuinely appreciates your patronage."
"John is great to work with. He will teach you to take care of your pool if you don't want to have a pool service coming monthly. He's honest, fair, and knowledgeable. He installed new pumps, moved some pipes around to increase efficiency, and taught us how to care for the pool."
"John is awesome! I called John as part of my process for designing my new pool. I figured two things: I need to find a great pool maintenance person to take care of my pool and I need to know the monthly cost. And secondly, who would know better as far the right equipment and set of the pool in the design stage then somebody that manages pools. Well this guy is great! Even though he doesn't maintain pools in Gilroy anymore, we spent 15 minutes talking to me about proper design from his experience and also what equipment to get. He also referred me to another person that does do maintenance in Gilroy. You can just tell this guy is top notch! Highly recommend him to anybody that is lucky to have him service their pool!"
"Excellent experience working with John this past weekend. I am a new pool owner and needed to understand the systems & water chemistry to service my pool on my own. John was able to educate me on all the systems and give me a thorough explanation of when and how to treat the water. He explained how to prepare for summer/winter months, how to safely clean the filters, how to maintain equipment so it lasts for a long time, and explained how different weather can affect the water chemistry. After spending two hours with John I went from a novice to being comfortable taking care of my own pool. John is friendly and generous with his time and said I can use him as a back-up and to text him with any questions. John also offers a weekly pool service which I may use in the future if I don't have the free time to take care of the pool on my own."
"JOC Pool and Spa Service has been servicing my Pool for over three years now. They have maintained my pool in perfect condition. If (very rare) there is a problem they take the the time to call me and explain what the problem is and how they can fix it. They offer to come our free of charge if I think something is wrong or if I am going to have a pool party just to make sure everything is perfect. As a small local business they provide top rate service and John always answers the phone or calls me back within minutes. If you need a pool service I would and do highly recommend JOC Pool and Spa Service."
"Our pool pump was on it's last legs so I called JOC based on yelp reviews. John answered and gave me a lot of info over the phone. Not pushy at all. I told him I was refilling the pool a lot and he recommended that I get a leak detection first. Recommended someone for a pool cover as well. He spent 20 min on the phone with me giving me great information, He is not pushy at all. Eventually, I will get him to fix my pump but I thought I would get this review out since good companies deserve good reviews. Thanks John and Yelp."
"John just saved me a couple hundreds of dollars! I called him because my hot tub has been sitting empty for a month, and it got kind-a disgusting. I thought it needed to be scrubbed out and polished. He asked if I'd blown out the jets before draining... I had to admit that I hadn't. John advised: refill, chlorinate to 20 ppm and run for three days. Process will kill off all the bacteria, and maybe negate the need for a scrub down. Talked to him about a pool down the road, and he gave me some AWESOME info and advise about that. Thank you, Yelp! Another fabulous suggestion. An honest pool guy!"
"Jon is a great guy. This is honest run business. He had and open opportunity to take advantage of us and made no attempt. We really appreciate his service, will use this company from now on with any of our pool or handyman needs. I called with a pool emergency and he was here within 24 hours. Again, great guy great company!"
"Jon is fantastic. Our pool was covered in algae and green from negligence with our previous pool service and John saved the day. He came (same day we called) and made our pool swimmable and blue again. He is professional and personable and I highly recommend."
John is awesome and does very high quality work. He not only did a fabulous job servicing our Sundance spa, but also showed me how to maintain it myself. He even left behind a year's worth of supplies so I didn't have to go shopping! "Although he was only here to service our spa, John also gave me clear instructions to help revive our green swimming pool (we went from green to clean in just a matter of 2-3 days). He cleaned our pool filters, explained the pool water chemistry and told me how much chemical to add to shock the pool. We really wanted to hire him to do our weekly pool maintenance, but sadly we have a dog that seemed pretty nervous around him and he didn't want to take any chances. Another high point: he is not pushy and recommending things you don't need. I'm sure I'll be calling John often to help maintain our pool and spa."
We've been using John for about 2-3 months now for weekly pool maintenance ever since we moved into our new place. Upon first meeting him, I could already tell he was a stand up guy. Professional and very easy to talk to. He spent a good hour with me explaining everything I needed to know about my pool and its condition. Thankfully the pool was in pretty good shape so not much had to be done. However, as new home owners, having him just means one less thing for me to worry about. Now, the pool is always crystal clear. Got a party coming up? No problem, one text and he's there to make sure the pool is ready to go. Prices are very fair too.
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